Our Team

Alan Phizacklea, Benefits Advisor & Administrator

Alan Phizacklea

Benefits Advisor & Administrator

Email: alan.phizacklea@blackpoolcarers.org

I deal with benefit enquiries helping carers of all ages. I assist the carer and the person they care for, to access benefits to which they are entitled, to fully maximise their income. I  also assist families to challenge benefit decisions, including disallowance and sanctions through the reconsideration and appeal stages.

Alison Brown, Volunteer & Training Co-ordinator

Alison Brown

Volunteer & Training Co-ordinator

Email: alison.brown@blackpoolcarers.org

My role is to recruit, train and retain our wonderful and valued volunteers. We could not manage the breadth of services and the range of events without this committed group of people. Volunteering roles within our organisation include reception duties, supporting our teams with admin tasks, assisting and supporting respite activities and groups, raising awareness out in the community and supporting our vast array of fundraising events that we deliver throughout the year.

Amanda Madden, Adult Carers' Lead

Amanda Madden

Adult Carers' Lead

Email: amanda.madden@blackpoolcarers.org

My role is to provide information and support for carers of people living with dementia or carers of patients who regularly attend hospital. I offer emotional and practical support in the form of peer and one to one support enabling carers to look after themselves and continue caring. I also support the Dementia Carers drop in; and the Friends and Family Support Group in partnership with Macmillan.

Andy Gunn, Young Carers' Senior Respite Coordinator

Andy Gunn

Young Carers' Senior Respite Coordinator

Email: andrew.gunn@blackpoolcarers.org

I am one half of the young carers team whose role is to deliver an exciting and engaging respite program through our youth clubs, trips and activities. We aim to provide a safe and fun environment for all, enabling individuals to build positive relationships with their peers and provide inspiring and memorable experiences.


Ann Hardisty, Administrator

Ann Hardisty


Email: ann.hardisty@blackpoolcarers.org

Along with general administration tasks, I help the team to plan respite activities for children and families.

Cara Smith

Development Officer

Email: cara.smith@blackpoolcarers.org

I am delighted to be apart of the Fundraising Team. My role is to support the planning and operation of fundraising events and campaigns. I love to hear about the craziest challenges and maddest ideas!

Carla Talbott, Carers' Navigator

Carla Talbott

Carers' Navigator

Email: carla.talbott@blackpoolcarers.org

My role is to provide information and support for carers of people with a mental illness. I offer emotional and practical support in the form of peer and one to one support enabling carers to look after themselves and continue caring.

Claire Law, Carers’ Navigator

Claire Law

Carers’ Navigator

Email: claire.law@blackpoolcarers.org

As Carers’ Navigator, I support adult carers by working in partnership with community hubs across Blackpool. I offer advice, deliver support groups and training courses to carers and their families.

Domonic Chadwick, Young Adult Carers' Advisor

Domonic Chadwick

Young Adult Carers' Advisor

Email: dom.chadwick@blackpoolcarers.org

I work with young adult carers aged 16 – 25. I support young adult carers around employment, training and education. I also arrange age appropriate respite sessions including trips and activities away from the centre. As part of my role, I am a leader for the Duke of Edinburgh programme.

Emily Dowd, Administrator

Emily Dowd


Email: emily.dowd@blackpoolcarers.org

I support the Counselling service at Beaverbrooks House and work along side the Adult Carers’ Team to carry out general administration duties.

Emma Holland, Family Focus Advisor

Emma Holland

Family Focus Advisor

Email: emma.holland@blackpoolcarers.org

I provide practical and emotional support for children age 5 to 24 and their families, that are affected by mental ill health and substance misuse. We offer individual and family support together with a variety of respite activities. I also run a Positivity and Well-being Support Group for the cared for family members, focusing on improving their well-being.

Faye Atherton, Quality Director

Faye Atherton

Quality Director

Email: faye.atherton@blackpoolcarers.org

I oversee all services within the Centre and write funding applications to continue to expand our work and positive impact on carers. I also look after our lovely building and lead on health and safety.

Helen Hay, Work Experience & RISE Project Coordinator

Helen Hay

Work Experience & RISE Project Coordinator

Email: helen.hay@blackpoolcarers.org

I work with 16-19 year old students with learning difficulties and disabilities and co-ordinate their work experience placements. I assess each student’s strengths, abilities and aspirations and source suitable placements within local businesses which helps to develop their skills, confidence and awareness of work opportunities available.

Helena Brown, Connect 5 Trainer

Helena Brown

Connect 5 Trainer

Email: helena.brown@blackpoolcarers.org

I am responsible for delivering Connect 5 training to health care professionals. This training is designed to equip workers to have meaningful conversations around mental health and wellbeing with their patients. It provides a range of tools to help people manage stress and distress and increase resilience and mental wellbeing through positive change.

Jenny Sunley, Respite Co-ordinator

Jenny Sunley

Respite Co-ordinator

Email: jenny.sunley@blackpoolcarers.org

I am the other half of the respite team, working with Andy to plan and provide lots of varied activities for our young carers aged 5-16 years old, including youth club and  trips. It’s a real privilege to work with amazing children, giving them time out to be with peers, have fun and relax. I also work with schools, raising awareness of what it is like to be a young carer.

Julie Filer, Hospital Carers' and Dementia Carers' Navigator

Julie Filer

Hospital Carers' and Dementia Carers' Navigator

Email: julie.filer@blackpoolcarers.org

I support carers, and the wider family of loved ones with dementia, or who are in hospital. This includes practical and emotional support, as well as signposting and referring to appropriate services when needed. I support the Bereaved Carers’ Group, and the Active Minds group for dementia carers and their loved ones living with dementia.

Julie Holland, Events, Marketing & Engagement Lead

Julie Holland

Events, Marketing & Engagement Lead

Email: julie.holland@blackpoolcarers.org

I am proud to be the Events, Marketing and Engagement Lead. A key part of my role is to increase the awareness of Blackpool Carers among communities, organisations and the public through creative marketing and engagement. Along with co-ordinating the numerous events which take place at Beaverbrooks House and increasing revenue through incomes streams such as venue hire and event catering.

Julie Swift, Admin & Finance Officer

Julie Swift

Admin & Finance Officer

Email: julie.swift@blackpoolcarers.org

I have an extremely varied role within the administration team including accounts and payroll.

Kay Soper, Marketing and Design Officer

Kay Soper

Marketing and Design Officer

Email: kay.soper@blackpoolcarers.org

I help to raise awareness of the charity by creating all promotional material including Caring Times magazine, leaflets and posters for all services across the organisation. I also manage our website and database, coordinate IT support, assist in the organisation of fundraising events and provide support at Trustee Meetings.

Kerry Dalton, Young Carers' Lead

Kerry Dalton

Young Carers' Lead

Email: kerry.dalton@blackpoolcarers.org

As Lead for the Young Carers Team, I ensure provision for the whole family around emotional, practical and social support. We help parents to access the right support and work together with the whole family to build on their relationships, providing time out for young carers and also family activities.

Louise Herd, Finance Lead

Louise Herd

Finance Lead

Email: louise.herd@blackpoolcarers.org

I play a key role in the smooth running of the organisation through the provision of accurate and timely financial information and reports for our Trustees.

Matt McMurdo, Finance Assistant

Matt McMurdo

Finance Assistant

Email: matt.mcmurdo@blackpoolcarers.org

I am responsible for data protection, specifically focusing on the GDPR laws arriving at the end of May. It is my job to ensure that we are moving towards complete compliance with the new laws and dealing with the data we hold on our database.

Mellissa Collinge, Counselling Service Co-ordinator

Mellissa Collinge

Counselling Service Co-ordinator

Email: mellissa.collinge@blackpoolcarers.org

I am a qualified Psychotherapist based at Blackpool Carers. My role is to manage and support our voluntary team of qualified and student counsellors. The counselling departments aims is to ensure that all counsellors practice within their limits of proficiency and adhere to the BACP Ethical Framework.

Michelle Smith, Finance Director

Michelle Smith

Finance Director

Email: michelle.smith@blackpoolcarers.org

I lead a value driven, professional team with passion and a strong vision. Privileged to be working with inspiring individuals who keep me focused. Enjoying the opportunity to raise aspirations and ‘grow our own’ young people. I use my experience of financial management and fundraising to ensure that every penny is spent on improving the lives of carers.

Nigel McMurdo, Operations Director

Nigel McMurdo

Operations Director

Email: nigel.mcmurdo@blackpoolcarers.org

I manage the support staff, hold everything together, make sense of the chaos, develop others and help shape service provision.

Paige Cole, Mental Health Support Worker

Paige Cole

Mental Health Support Worker

Email: paige.cole@blackpoolcarers.org

My role is to support carers of people with a mental health illness. I provide one-to-one emotional and practical support for carers as well as being involved in group work and events. Assessing their needs and making referrals to other agencies as appropriate to try and create a better life for carers.

Samantha Kirkbride, Young Carers' Advisor

Samantha Kirkbride

Young Carers' Advisor

Email: samantha.kirkbride@blackpoolcarers.org

I support young carers and their families. I provide practical, social and emotional support to ensure a better life for each young carer, both via one to ones and whole family support.

I also run the Young Carers Ambassador programme. I recruit and train young carers, registered with our service, to advocate and promote our service and support for young carers within their school.

Shannon Flynn, Young Carers' Champion & Children in Need Sessional Worker

Shannon Flynn

Young Carers' Champion & Children in Need Sessional Worker

Email: shannon.flynn@blackpoolcarers.org

I am proud to be this year’s Young Carers’ Champion. My role involves awareness raising for young carers, including giving speeches at major events. I share my own personal story with others, to highlight the importance of the role of young carers. I also run Breakaway Youth Club supported by the Rank Foundation  Time to Shine project. This is so rewarding as I get to know the young carers and see the positive outcomes these respite sessions have on them.

Sophie Ball, Young Carers' Advisor

Sophie Ball

Young Carers' Advisor

Email: sophie.ball@blackpoolcarers.org

I support young carers and their families. I provide practical, social and emotional support to ensure a better life for each young carer. I also deliver Connect 5 training to various health care professionals. This training is aimed to give professionals the confidence and tools to have meaningful conversations around mental health and wellbeing.

Tara Bragg, Quality and Monitoring Officer

Tara Bragg

Quality and Monitoring Officer

Email: tara.bragg@blackpoolcarers.org

I work with all projects across the service to develop and maintain effective monitoring processes. This ensures we provide the best quality for everyone who accesses our service.

Terry Hodkinson, Business Development & Fundraising Lead

Terry Hodkinson

Business Development & Fundraising Lead

Email: terry.hodkinson@blackpoolcarers.org

My role is to develop links with local businesses. I work with businesses to strengthen relationships, support each other through corporate donations, help with our fundraising events and demonstrate the businesses Corporate Social Responsibility. We couldn’t do all that we do without local support. Our current fundraising focus is to develop an extension to Beaverbrooks House, which will enable us to provide much needed overnight respite accommodation for carers, families and children with disabilities and complex needs.

Tom McMurdo, Business Hub Director

Tom McMurdo

Business Hub Director

Email: tom.mcmurdo@blackpoolcarers.org

My role ultimately focuses on quality, working to: provide the best possible environment for our people, enabling them to provide outstanding support to carers; building and maintaining income streams, to help our projects grow, both in their reach and their impact; and ensuring the Carers Centre is governed effectively, as well as remaining compliant, accountable, and transparent, in an ever-changing environment.

Tracy Taylor, Footcare Technician

Tracy Taylor

Footcare Technician

Email: tracy.taylor@blackpoolcarers.org

I carry out dedicated and accessible foot care tailored to suit specific needs in the comfort of your own home. Treatments include a cleansing foot soak, nail trim and file and relaxing foot massage using moisture enriched creams.