Our Team

Adult Carers' Team

Alan Phizacklea, Benefits Advisor & Administrator

Alan Phizacklea

Benefits Advisor & Administrator

Email: alan.phizacklea@blackpoolcarers.org

I deal with benefit enquiries helping carers of all ages. I assist the carer and the person they care for, to access benefits to which they are entitled, to fully maximise their income. I  also assist families to challenge benefit decisions, including disallowance and sanctions through the reconsideration and appeal stages.

Alex Sweeney, Managing Challenging Behaviour Trainer

Alex Sweeney

Managing Challenging Behaviour Trainer

Email: alex.sweeney@blackpoolcarers.org

I deliver the Managing Challenging Behaviour Course where we offer support and strategies to parents in positively managing children’s behaviour and effecting change within the family environment. I also deliver Behaviour Workshops for children with disabilities and complex needs and Resilience Workshops for siblings.

Alison Brown, Volunteer & Training Co-ordinator

Alison Brown

Volunteer & Training Co-ordinator

Email: alison.brown@blackpoolcarers.org

Amanda Madden, Adult Carers' Lead

Amanda Madden

Adult Carers' Lead

Email: amanda.madden@blackpoolcarers.org

My role is to provide information and support for carers of people living with dementia or carers of patients who regularly attend hospital. I offer emotional and practical support in the form of peer and one to one support enabling carers to look after themselves and continue caring. I also support the Dementia Carers drop in; and the Friends and Family Support Group in partnership with Macmillan.

Andy Gunn, Young Carers' Senior Respite Coordinator

Andy Gunn

Young Carers' Senior Respite Coordinator

Email: andrew.gunn@blackpoolcarers.org

I am one half of the young carers team whose role is to deliver an exciting and engaging respite program through our youth clubs, trips and activities. We aim to provide a safe and fun environment for all, enabling individuals to build positive relationships with their peers and provide inspiring and memorable experiences.


Ann Hollis, Administrator

Ann Hollis


Email: ann.hollis@blackpoolcarers.org

Along with general administration tasks, I help the team to plan respite activities for children and families.

Cara Smith

Business Support Assistant

Email: cara.smith@blackpoolcarers.org

My role is to introduce the development of Social Impact Bonds, making funding for our projects more sustainable. Social Impact Bonds bring together the public, private and voluntary sectors to solve challenges, by having a clear and relentless focus upon delivering social outcomes.

Carla Talbott, Carers' Navigator

Carla Talbott

Carers' Navigator

Email: carla.talbott@blackpoolcarers.org

My role is to provide information and support for carers of people with a mental illness. I offer emotional and practical support in the form of peer and one to one support enabling carers to look after themselves and continue caring.

Claire Law, Carers’ Navigator

Claire Law

Carers’ Navigator

Email: claire.law@blackpoolcarers.org

As Carers’ Navigator, I support adult carers by working in partnership with community hubs across Blackpool. I offer advice, deliver support groups and training courses to carers and their families.

Domonic Chadwick, Young Adult Carers' Advisor

Domonic Chadwick

Young Adult Carers' Advisor

Email: dom.chadwick@blackpoolcarers.org

I work with young adult carers aged 16 – 25. I support young adult carers around employment, training and education. I also arrange age appropriate respite sessions including trips and activities away from the centre. As part of my role, I am a leader for the Duke of Edinburgh programme.

Emily Dowd, Administrator

Emily Dowd


Email: emily.dowd@blackpoolcarers.org

Emma Holland, Family Focus Advisor

Emma Holland

Family Focus Advisor

Email: emma.holland@blackpoolcarers.org

Faye Atherton, Quality Director

Faye Atherton

Quality Director

Email: faye.atherton@blackpoolcarers.org

I oversee all services within the Centre and write funding applications to continue to expand our work and positive impact on carers. I also look after our lovely building and lead on health and safety.

Hannah Fletcher, Time Out Lead

Hannah Fletcher

Time Out Lead

Email: hannah.fletcher@blackpoolcarers.org

I manage the Time Out project supporting parents who have a child with a disability or complex needs and the Work Experience project. I am also the Student Co-ordinator, responsible for managing a variety of students, ensuring that they have a valuable learning experience when on placement with us.

Helen Hay, Work Experience & RISE Project Coordinator

Helen Hay

Work Experience & RISE Project Coordinator

Email: helen.hay@blackpoolcarers.org

I work with 16-19 year old students with learning difficulties and disabilities and co-ordinate their work experience placements. I assess each student’s strengths, abilities and aspirations and source suitable placements within local businesses which helps to develop their skills, confidence and awareness of work opportunities available.

Helena Brown, Connect 5 Trainer

Helena Brown

Connect 5 Trainer

Email: helena.brown@blackpoolcarers.org

I am responsible for delivering Connect 5 training to health care professionals. This training is designed to equip workers to have meaningful conversations around mental health and wellbeing with their patients. It provides a range of tools to help people manage stress and distress and increase resilience and mental wellbeing through positive change.

Jackie Yardley, Young Carers' Liaison

Jackie Yardley

Young Carers' Liaison

Email: jackie.yardley@blackpoolcarers.org

Jenny Sunley, Respite Co-ordinator

Jenny Sunley

Respite Co-ordinator

Email: jenny.sunley@blackpoolcarers.org

Julie Filer, Carers' Navigator

Julie Filer

Carers' Navigator

Email: julie.filer@blackpoolcarers.org

My role is to support carers, and wider family of loved ones with dementia across Blackpool. I also support carers of loved ones who are in hospital. This includes practical and emotional support, signposting and referring to appropriate services when needed. I support the Carer’s Centre Bereavement Group and the Friends and Family Support Group in partnership with Macmillan.

Julie Holland, Events, Marketing & Engagement Lead

Julie Holland

Events, Marketing & Engagement Lead

Email: julie.holland@blackpoolcarers.org

I provide administrative support for the Adult Carers’ Team and I am the first point of contact for referrals and enquiries. I also provide HR administration support for the wider organisation and undertake other general administration duties.

Julie Swift, Admin & Finance Officer

Julie Swift

Admin & Finance Officer

Email: julie.swift@blackpoolcarers.org

I have an extremely varied role within the administration team including accounts and payroll.

Kay Soper, Marketing and Design Officer

Kay Soper

Marketing and Design Officer

Email: kay.soper@blackpoolcarers.org

I help to raise awareness of the charity by creating all of our promotional material including Caring Times magazine, leaflets and posters across the organisation. I also manage our website and database, coordinate IT support and help to organise fundraising events including our annual Charity Ball.

Kelly Anderson, Family Focus Advisor

Kelly Anderson

Family Focus Advisor

Email: kelly.anderson@blackpoolcarers.org

I work with parents who care for a child up to 25 years of age, due to disability and complex needs. I provide whole family support and deliver respite groups, training for parents and help to develop peer support for parents.

Kerry Dalton, Young Carers' Lead

Kerry Dalton

Young Carers' Lead

Email: kerry.dalton@blackpoolcarers.org

As Lead for the Young Carers Team, I ensure provision for the whole family around emotional, practical and social support. We help parents to access the right support and work together with the whole family to build on their relationships, providing time out for young carers and also family activities.

Louise Herd, Finance Lead

Louise Herd

Finance Lead

Email: louise.herd@blackpoolcarers.org

I play a key role in the smooth running of the organisation through the provision of accurate and timely financial information and reports for our Trustees.

Matt McMurdo, Finance Assistant

Matt McMurdo

Finance Assistant

Email: matt.mcmurdo@blackpoolcarers.org

I am responsible for data protection, specifically focusing on the GDPR laws arriving at the end of May. It is my job to ensure that we are moving towards complete compliance with the new laws and dealing with the data we hold on our database.

Melissa Collinge

Counselling Service Co-ordinator

Email: melissa.collinge@blackpoolcarers.org

Michaela Goodridge, Young Adult Carers' Advisor

Michaela Goodridge

Young Adult Carers' Advisor

Email: michaela.goodridge@blackpoolcarers.org

I work with young adult carers and their families. I help by offering emotional and practical support to young adult carers. I deliver regular respite sessions for young adult carers giving them time out to be with peers, have fun and look towards their future.

Michelle Smith, Chief Executive Officer

Michelle Smith

Chief Executive Officer

Email: michelle.smith@blackpoolcarers.org

I lead a value driven, professional team with passion and a strong vision. Privileged to be working with inspiring individuals who keep me focused. Enjoying the opportunity to raise aspirations and ‘grow our own’ young people. I use my experience of financial management and fundraising to ensure that every penny is spent on improving the lives of carers.

Nigel McMurdo, Operations Director

Nigel McMurdo

Operations Director

Email: nigel.mcmurdo@blackpoolcarers.org

I manage the support staff, hold everything together, make sense of the chaos, develop others and help shape service provision.

Paige Cole, Mental Health & Dementia Navigator

Paige Cole

Mental Health & Dementia Navigator

Email: paige.cole@blackpoolcarers.org

My role is to support carers of people with a mental health illness. I provide one-to-one emotional and practical support for carers as well as being involved in group work and events. Assessing their needs and making referrals to other agencies as appropriate to try and create a better life for carers.

Samantha Kirkbride, Young Carers' Advisor

Samantha Kirkbride

Young Carers' Advisor

Email: samantha.kirkbride@blackpoolcarers.org

I support young carers and their families. I provide practical, social and emotional support to ensure a better life for each young carer, both via one to ones and whole family support.

I also run the Young Carers Ambassador programme. I recruit and train young carers, registered with our service, to advocate and promote our service and support for young carers within their school.

Shannon Flynn, Young Carers' Champion & Children in Need Sessional Worker

Shannon Flynn

Young Carers' Champion & Children in Need Sessional Worker

Email: shannon.flynn@blackpoolcarers.org

Sophie Ball, Young Carers' Advisor

Sophie Ball

Young Carers' Advisor

Email: sophie.ball@blackpoolcarers.org

I support young carers and their families. I provide practical, social and emotional support to ensure a better life for each young carer.

Tara Bragg, Quality and Monitoring Officer

Tara Bragg

Quality and Monitoring Officer

Email: tara.bragg@blackpoolcarers.org

I work with all projects across the service to develop and maintain effective monitoring processes. This ensures we provide the best quality for everyone who accesses our service.

Terry Hodkinson, Business Development & Fundraising Lead

Terry Hodkinson

Business Development & Fundraising Lead

Email: terry.hodkinson@blackpoolcarers.org

My role is to develop links with local businesses. I work with businesses to strengthen relationships, support each other through corporate donations, help with our fundraising events and demonstrate the businesses Corporate Social Responsibility. We couldn’t do all that we do without local support. Our current fundraising focus is to develop an extension to Beaverbrooks House, which will enable us to provide much needed overnight respite accommodation for carers, families and children with disabilities and complex needs.

Tom McMurdo, Business Hub Director

Tom McMurdo

Business Hub Director

Email: tom.mcmurdo@blackpoolcarers.org

My role ultimately focuses on quality, working to: provide the best possible environment for our people, enabling them to provide outstanding support to carers; building and maintaining income streams, to help our projects grow, both in their reach and their impact; and ensuring the Carers Centre is governed effectively, as well as remaining compliant, accountable, and transparent, in an ever-changing environment.

Tracy Taylor, Footcare Technician

Tracy Taylor

Footcare Technician

Email: tracy.taylor@blackpoolcarers.org

I carry out dedicated and accessible foot care tailored to suit specific needs in the comfort of your own home. Treatments include a cleansing foot soak, nail trim and file and relaxing foot massage using moisture enriched creams.