COVID-19 SERVICE STATEMENT
Updated 28 July 2021
As a service, our most important people are our carers and families.
Our building and services are fully open to carers and we continue to practice heightened cleaning, hygiene and ventilation measures to maintain a safe environment for all visitors and staff.
Our Time Out respite sessions, Managing Challenging Behaviour courses and Dementia training are operating with limited capacity on numbers attending due to room sizes. All on-site training and respite sessions are subject to prior booking.
Our staff team remain available through drop in support at Beaverbrooks House, home visits, phone and email to support carers and families. Our priority is to take every measure possible to continue to keep our staff safe and, in turn, keep our carers and families safe. We continue to be led by what our carers and families need and how they want to be supported. We always ask carers what works for them, what makes their families feel safe and best supported so please let us know if we can help in any way.
Our Footcare Service (home visiting and on-site) and Escape Hair and Beauty Salon are now fully operational again.
We ask that any carers inform us if they are self-isolating due to having symptoms or having had contact with someone who has a positive result for COVID-19.
Remember, the symptoms of the virus are:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough
- a loss or change to your sense of smell or taste
We will continue to provide updates from our team with activities, creative ideas and check ins across our social media feeds, closed Facebook groups and Whats App groups where appropriate.
We will take action in line with Government and health guidance as the situation progresses and will post updates to our website and social media.